Residence Cristal
Family Kelder/Holzknecht
Rezia street 145
I-39046 Ortisei/St.Ulrich
Val Gardena/Gröden
phone: +39 340 5410277
or +39 333 5809455


On request we will send You our non binding offer.

Check in/out:

On the day of arrival, your apartment will be available from 3:00 p.m. On the day of departure we kindly ask you to leave the suite within within 9:00 a.m.

Booking confirmation:

1/3 of total due. The reservation is confirmed and guaranteed as soon as we receive the deposit.

Cancellation policy:

Applied penalty charges (percentage applied to the total amount for your reservation) are as follows:
  • from 30 to 20 days prior to the booked date of arrival 33%,
  • from 19 to 10 days prior to the booked date of arrival 70%,
  • from 9 days prior to date of arrival, no show or early departure 100%

General informations:

  • Upon receipt of a written confirmation and a deposit, the reservation becomes binding.
  • According Art. 1.385 of the Italian Civil Code, the deposit is not refundable in case of cancellation.
  • In case of cancellation, late arrival or early departure the entire booked stay will be charged.

Tourist tax:

A tourist tax will be added of Euro 2,50 per person (aged 14 years and over) and day


Pets are not allowed on our premises. Thank you for your understanding

2018 © Cristal, Fam. Holzknecht, cookies & privacy