Residence Cristal
Family Kelder/Holzknecht
Rezia street 145
I-39046 Ortisei/St.Ulrich
Val Gardena/Gröden
phone: +39 340 5410277
or +39 333 5809455


On request we will send You our non binding offer.

Check in/out:

On the day of arrival, your apartment will be available from 3:00 p.m. On the day of departure we kindly ask you to leave the suite within within 9:00 a.m.

Booking confirmation:

1/3 of total due. The reservation is confirmed and guaranteed as soon as we receive the deposit.

Cancellation policy:

Applied penalty charges (percentage applied to the total amount for your reservation) are as follows:
  • from 30 to 20 days prior to the booked date of arrival 33%,
  • from 19 to 10 days prior to the booked date of arrival 70%,
  • from 9 days prior to date of arrival, no show or early departure 100%

General informations:

  • Upon receipt of a written confirmation and a deposit, the reservation becomes binding.
  • According Art. 1.385 of the Italian Civil Code, the deposit is not refundable in case of cancellation.
  • In case of cancellation, late arrival or early departure the entire booked stay will be charged.

Tourist tax in 2014:

From 1.1.2014 a tourist tax will be added of Euro 1,30 per person (aged 14 years and over) and day and after 1.1.2015 of 2,0 Euro


Pets are not allowed on our premises. Thank you for your understanding

2017 © Cristal, Fam. Holzknecht, P.IVA:02558580219